Patient Feedback Improves Access
Thank you to all our patients who have either participated in a recent patient satisfaction survey, or who have completed one of our compliment, comment, complaint forms.
As a result of your comments we have recently purchased 2 portable wedge ramps to improve access to the practice for wheelchair users, prams and pushchairs and anyone who finds negotiating the couple of shallow steps at our front door difficult.
The ramps are lightweight and portable, and can quickly be slotted into place by our members of staff, as required. Should you require the use of the ramps, please alert our reception team by ringing the front door bell. People who have already tried them out have said what a big improvement they make to the accessibility of the practice.
We always welcome feedback – thank you for giving us the opportunity to improve our service to you. Our patient care is at the heart of the dental service we provide.
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